Cookie Policy

Last Updated: May 30, 2026

1. Introduction

Welcome to Pizza Factory ("we," "us," or "our"). This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website at factorypizza.digital. This policy is designed to help you understand what cookies are, why we use them, and how you can control their use.

We are committed to being transparent about the data we collect and how we use it. This Cookie Policy should be read alongside our Privacy Policy and Terms of Service, which together govern your use of our website and services.

This Cookie Policy complies with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents, as well as the Federal Trade Commission (FTC) Act guidelines on consumer protection and online tracking disclosures.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, smartphone, or other internet-enabled device when you visit a website. These files are stored in your web browser and allow websites to recognize your device and remember certain information about your visit, such as your preferences, settings, and browsing activity.

Cookies serve many functions. Some are essential to make a website work properly, while others help website owners understand how visitors interact with their site. Cookies can also be used to deliver personalized advertisements and to remember your preferences for future visits.

2.1 How Do Cookies Work?

When you visit factorypizza.digital, our web server sends a cookie to your browser, which stores it on your device. On subsequent visits, your browser sends that cookie back to our server, allowing us to recognize you and recall your previous interactions. This process helps us provide you with a more seamless and personalized browsing experience.

Cookies can be categorized in two primary ways:

  • Session Cookies: These are temporary cookies that exist only during a single browsing session. They are automatically deleted from your device once you close your browser.
  • Persistent Cookies: These cookies remain on your device for a set period of time or until you manually delete them. They are activated each time you visit the website that created them.

2.2 First-Party vs. Third-Party Cookies

  • First-Party Cookies: These are cookies set directly by Pizza Factory when you visit factorypizza.digital. We use these cookies to improve your experience on our website.
  • Third-Party Cookies: These are cookies set by external services and partners (such as Google Analytics, Google Ads, and social media platforms) that we have integrated into our website. Third-party cookies are governed by the privacy policies of the respective third-party providers.

3. Types of Cookies We Use

Pizza Factory uses several categories of cookies on our website. Below is a detailed explanation of each type and why we use them.

3.1 Essential Cookies (Strictly Necessary)

Essential cookies are fundamental to the operation of our website. Without these cookies, certain parts of the website would not function properly. These cookies do not collect personal information for marketing purposes and cannot be disabled through our cookie settings, as they are required for the website to work.

Essential cookies on factorypizza.digital are used to:

  • Enable you to navigate our website and use its features, such as the online ordering system.
  • Maintain your session as you move from page to page.
  • Remember items you have added to your cart or order.
  • Ensure the security and integrity of our website and services.
  • Load balancing to ensure our website remains accessible during high traffic periods.

3.2 Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve the way our website works. These cookies track things like how many people visit our site, which pages are most popular, and how long visitors spend on each page.

We use Google Analytics, a web analytics service provided by Google LLC, to collect this information. The data collected is aggregated and anonymized, so it does not identify any individual visitor. This information helps us optimize the content and structure of our website to better serve our customers.

3.3 Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, more personalized features. These cookies may be set by us or by third-party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these services may not function properly.

Functional cookies on factorypizza.digital are used to:

  • Remember your language preferences and location settings.
  • Remember your preferred pizza toppings, crust type, and order preferences for future visits.
  • Store your delivery address information to make ordering faster and more convenient.
  • Enable social media sharing features on our pages.

3.4 Advertising and Targeting Cookies

Advertising cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks, such as Google Ads, with the website operator's permission.

These cookies remember that you have visited our website and may share this information with other organizations, such as advertisers. As a result, you may see advertisements for Pizza Factory when you visit other websites or use social media platforms.

We participate in the Google Ads program and use Google's advertising cookies to track conversions and to serve targeted advertisements to users who have previously visited our website (remarketing).

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies used on factorypizza.digital, including their purpose, type, and duration.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users. Analytics 2 years
_gid Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users within a 24-hour period. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle the request rate, limiting the collection of data on high traffic websites. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Also used for conversion tracking and remarketing purposes. Advertising 3 months
session_id Pizza Factory Maintains your session state and keeps you logged in as you navigate through the website and the online ordering process. Essential Session
cart_token Pizza Factory Stores your shopping cart contents so that your order is preserved as you browse the menu and add items. Essential 7 days
user_prefs Pizza Factory Stores your preferences such as delivery address, favorite orders, and customization settings to enhance your ordering experience. Functional 1 year
cookie_consent Pizza Factory Records your cookie consent preference so that we do not show the cookie consent banner on subsequent visits. Essential 1 year
csrf_token Pizza Factory A security cookie used to prevent cross-site request forgery attacks when submitting forms on our website. Essential Session
_fbp Facebook / Meta Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Supports our marketing efforts on the Facebook platform. Advertising 3 months
loc_pref Pizza Factory Remembers your selected location or nearest Pizza Factory branch to provide relevant local menu options and delivery estimates. Functional 6 months

5. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject cookies (with the exception of strictly necessary cookies). There are several ways you can manage your cookie preferences:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to:

  • Notify you when a cookie is being set.
  • Block all third-party cookies.
  • Block all cookies from specific websites.
  • Delete all cookies when you close your browser.
  • Block all cookies entirely (note: this may significantly impact your browsing experience).

Below are links to the cookie management instructions for the most commonly used web browsers:

Please be aware that if you restrict or block cookies through your browser settings, some features of our website may not function as intended, and your overall user experience may be diminished.

5.2 Opt-Out Tools for Specific Services

In addition to browser settings, you can use the opt-out tools provided by specific third-party services to control how your data is used for tracking and advertising purposes:

Google Analytics Opt-Out

You can prevent Google Analytics from collecting data about your visits by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

Google Ads Personalization Opt-Out

You can opt out of personalized advertising by Google by visiting Google's Ad Settings. You can also visit aboutads.info to opt out of interest-based advertising from Google and other participating companies.

Facebook / Meta Opt-Out

If you do not want Facebook to use information about your visits to our website to show you personalized ads on Facebook, you can adjust your Facebook ad preferences by visiting your Facebook Ad Preferences.

Digital Advertising Alliance (DAA) Opt-Out

You can opt out of behavioral advertising from many participating companies through the Digital Advertising Alliance's WebChoices tool or the Network Advertising Initiative's opt-out page.

6. Impact of Disabling Cookies

While you have the right to disable or restrict cookies, please be aware that doing so may have a significant impact on your experience when using factorypizza.digital. The following outlines the potential effects of disabling each type of cookie:

Cookie Type Impact if Disabled
Essential Cookies The website may not function properly. You may be unable to complete online orders, access your account, or use the checkout process. These cookies cannot be disabled through our settings as they are strictly necessary for the website to operate.
Analytics Cookies We will be unable to collect aggregated data about website performance and usage. This will limit our ability to identify and fix issues, optimize content, and improve the overall user experience. There is no direct impact on your use of the website.
Functional Cookies You may lose personalized features such as saved order preferences, remembered delivery addresses, and location-based menu customization. You may need to re-enter your preferences each time you visit our website.
Advertising Cookies You will still see advertisements for our services, but they will not be tailored to your interests or browsing history. You may see more generic advertisements that are less relevant to you.

7. Cookies and Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly use cookies or tracking technologies to collect personal information from children under 13 years of age. If you believe that a child under 13 has provided personal information through our website, please contact us immediately using the contact details provided below so that we can take appropriate action.

For users between the ages of 13 and 18, we encourage parental guidance and supervision when using our website. Parents and guardians can manage cookie settings through browser controls to limit data collection for younger users.

8. Your Rights Under U.S. Privacy Law

Depending on your state of residence, you may have specific rights regarding the use of cookies and the collection of your personal data. Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information is being collected about them, including through cookies.
  • Opt out of the sale or sharing of their personal information with third parties.
  • Delete personal information collected, subject to certain exceptions.
  • Correct inaccurate personal information.
  • Non-discrimination for exercising their privacy rights.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to verified requests within 45 days as required by applicable law.

The Federal Trade Commission (FTC) Act also requires that we provide clear and transparent disclosures about our data collection and tracking practices, which we aim to do through this Cookie Policy and our Privacy Policy.

9. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to DNT signals. However, we remain committed to providing you with choices about how your data is used through the opt-out tools described in Section 5 of this policy.

We will continue to monitor developments in DNT technology and standards and may update this policy if a universally accepted standard is established.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to applicable law, or changes to our business practices. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through a prominent notice on our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and to exercise your rights regarding cookie preferences. Your continued use of factorypizza.digital after any changes to this policy will constitute your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us using the information below:

Pizza Factory — Contact Information

We aim to respond to all inquiries within 5 business days. For urgent matters related to your privacy rights, please mark your communication as "Privacy Request" in the subject line of your email.